DEVELOPING PEOPLE SKILLS

COACHING AND COUNSELLING

AIMS

To help participants, especially managers, to enhance their ability to coach, give feedback and support others to improve performance.

KEY FEATURES / TOPICS

This workshop focuses in a practical way on helping managers to learn the key skills involved in coaching others and to practise these skills so they have the confidence to apply them.

Specially it covers:

The Basic Rules of Coaching

• • Agreeing standards of achievement
  • Measuring and Agreeing actual performance
  • Influencing Skills
  • Effective Feedback giving

The Situations Where Coaching is Appropriate

• Differing styles – the Situational Leadership model

The workshop enables participants to practise the skills using Role plays and CCTV.

Finally participants agree action plans for specific situations back at work.

Linked Workshops

Performance Management, People Skills.