DEVELOPING PEOPLE SKILLS

ASSERTIVENESS SKILLS – Building Self-Confidence

AIM

To help people identify and build on their strengths and gain confidence in dealing with others

KEY FEATURES / TOPICS

The workshop builds upon an Assertiveness Skills Audit to help individuals with their own development.  Specific skills will be developed:

• Dealing with Criticism
• Communicating Views Positively
• Dealing with Conflict
• Dealing with Aggression

Assertiveness philosophy and positive thinking will be examined.  Individuals must expect to examine their own positive and negative ways of dealing with others in depth.

Linked Workshops

People Skills, Influencing and Negotiating